Installation Instructions for Microsoft Exchange 2013

Solution ID:    SO21592    Updated:    09/16/2015

Solution


This document provides instructions for installing SSL Certificates into Exchange 2013. If unable to use these instructions for your server, Symantec recommends contacting Microsoft.

To install a SSL certificate onto Microsoft Exchange 2013 using the EMS (command line) perform the steps located here.

 
This solution contains two Methods to install your SSL Certificate:

Method 1: Installing the certificate received via e-mail.

Method 2 (recommended): Installing the certificate downloaded from the Symantec Trust Center account.
 
 

Method 1: Download and Install SSL certificate sent via e-mail
 
Step 1: Obtain the SSL certificate sent via email:
 
         Your Symantec certificate will be sent via email. The certificate is imbedded in the body of the email.
         Copy the SSL certificate and make sure to copy the -----BEGIN CERTIFICATE----- and -----END CERTIFICATE----- header and footer
         Ensure there are no white spaces, extra line breaks or additional characters.
         Use a plain text editor such as Notepad, paste the content of the certificate and save it with extension .txt 

         NOTE: If you selected Microsoft IIS  5.0 or above during enrollment, continue with the installation from here.


         If you are not sure which server software was selected during the enrolment, proceed with Step 2 bellow.
           
Step 2: Download and Install the Intermediate CAs:
 
         To download and install the Intermediate CAs follow the steps from this link: SO13415
 
Step 3: Install the SSL certificate:
 
         To proceed with the installation steps for your SSL certificate click here


Method 2: Download and Install SSL certificate in PKCS#7 format

Step 1: Download the SSL from Symantec Trust Center account:
 
         Download the certificate from Symantec Trust Center by following the steps from this link: SO8061

         Make sure you download the certificate in PKCS#7 format and save it with the extension .txt or .p7b
 
Step 2: Install SSL Certificate.

Go to Start > Administrative Tools > Internet Information Services (IIS) Manager.
  1. From the left menu, click the corresponding server name.
  2. In the Features pane (middle pane), under Security, double-click Server Certificates.
  3. From the Actions pane (right pane), select Complete Certificate Request.
  4. Provide the location of the certificate file and a friendly name.

    NOTE: The Friendly Name is a reference name for quick identification of the certificate for the Administrator.

    Be sure that the Personal store is selected, then click OK.

 

Step 3: Bind services to your certificate using Exchange Admin Center:

  1. Use Internet Explorer to browse to the Exchange Admin Center located at https://localhost/ecp
  2. Login using your domain credentials.
  3. Select Servers.
  4. Select Certificates.
  5. Select your certificate.


     
  6. Select the Edit icon.
  7. Select Services.
  8. Select the services you want to secure with your certificate.

 

Step 4:  Verify certificate installation:

  1. Verify your installation with the Symantec Installation Checker
  2. In some rare cases, a restart of IIS or a reboot of the server may be necessary in order for the changes to take affect.

 

Disclaimer:

Terms of use for this information are found in Legal Notices

Contact Support

Find Answers